Name, date of birth, gender, contact details (phone, email, address)
Medicare number, health fund details (if applicable)
Medical history, skin conditions, treatment records
Payment and billing information
Website usage data (cookies, IP address, browser type)
Appointment booking preferences
Feedback and survey responses
We collect and use your information for the following purposes:
Medical Services: Diagnosing, treating, and managing skin conditions.
Appointments: Scheduling, reminders, and follow-ups.
Billing & Insurance: Processing payments and claims.
Communication: Sending updates, newsletters (with consent).
Improving Services: Analyzing trends to enhance patient care.
Legal Compliance: Meeting regulatory and legal obligations.
We may share your information with:
Healthcare Professionals: Doctors, specialists, or labs involved in your treatment.
Third-Party Service Providers: IT support, payment processors (under strict confidentiality).
Legal & Regulatory Authorities: If required by law (e.g., court orders, public health risks).
With Your Consent: For referrals or additional services.
We do not sell or rent your personal data to marketers.
All electronic records are encrypted and stored securely.
Physical documents are kept in locked, access-controlled facilities.
Staff are trained in privacy and data protection protocols.
Regular security audits are conducted to prevent breaches.
You have the right to:
✅ Access your personal and medical records.
✅ Correct inaccurate or incomplete information.
✅ Request deletion of non-essential data (subject to legal requirements).
✅ Opt out of marketing communications.
✅ Lodge a complaint if you believe your privacy has been breached.
To exercise these rights, contact:
info@auzskin.com.au
Your skin’s health is our priority.
Your confidence, our passion.